Getting Started with your Home Cleaner
If you have not already filled in the Terms of Agreement Form and Standing Order Mandate, then please complete and return these to us.
The yellow copy of the Agreement Form is for you to keep; the top whitecopy should be returned to us.
Please remember that no cover exists under our insurance scheme until these forms are returned to us. It is therefore vital for your own protection that you return them promptly.
One of our selected cleaners will then contact you to arrange an appointment for an interview.
Please let us know as early as possible if you are unable to keep an appointment to interview a cleaner. If you are not available when your cleaner turns up for the interview, we recommend you volunteer a cancellation fee of £5 to cover their time and travelling expenses.
After the interview please let us know that you have hired your cleaner, or if you prefer you may request another candidate for interview.
SelClene membership is payable by Standing Order Mandate as per the Terms of Agreement Form.
Your cleaner should be paid direct in cash, at the quoted rate, either at the end of each session worked or no later than one week in arrears. Please complete the Worker Earnings Receipt Form to account for all monies paid to your cleaner. It is a statutory requirement that you keep a record of all payments made to your cleaner.